Christmas Delivery T&C 2021

Christmas Delivery cut-off period

The dates below indicate the final date to place an order to have the best chance for it to arrive for Christmas day in your chosen delivery country.

Although these dates include a few buffer days, there are no guarantees orders will arrive in time, especially during the Covid-19 pandemic. For best chance of delivery place your orders as early as possible.

  1. US & Canada : Wednesday, Dec 15th - Midnight (PT)

  2. UK : Wednesday, Dec 22nd - 11am (GMT)

  3. EU: Monday, Dec 20th - 11am (GMT)

  4. Rest of the world: Monday, Dec 13th - Midnight (PT) 

We will continue to ship orders placed outside of the aforementioned dates, however, we cannot guarantee delivery in time for Christmas. We also cannot take responsibility for delays to customs clearance timings (if applicable) in specific regions.

Extended Christmas Return

All items purchased from 25th of November may be returned and must reach us on or before 14th January 2022

Please visit our Shipping & Returns page and carefully read the full Terms and Conditions that must be adhered to in order to successfully return a product without problems.

Customer Service 

Our office opening hours during the Christmas period as as follows:
- 25th - 28th December 2021: Offices are closed
- 29th to 31st  December 2021: Email Support Only
- 4th of January 2022 – Normal business hours resume.

During the aforementioned dates, it will take us a little longer than usual to get back to you, however we will aim to respond to all queries as soon as we can. Your patience and understanding is greatly appreciated.