Christmas Delivery cut-off period
To ensure that your purchase arrives before Christmas, orders must be received before the cut off time below
- Midnight Monday 21st December for all customers in the United Kingdom
- 9am (GMT) Friday 18th December for all customers in Europe
- Midnight (GMT) Sunday 13th December for the customers in the Rest of the World
Extended Christmas Return
Extended returns policy: For Christmas gifts purchased after November 30 2020, customers will have up until Jan 15 2021 request a return. Returns must reach us by Friday Jan 22 2021.
Please visit our Shipping & Returns page and carefully read the full Terms and Conditions that must be adhered to in order to successfully return a product without problems.
Our office opening hours during the Christmas period as as follows:
- 24th December 2020: Open until Midday
- 25th - 27th December 2020: Offices are closed
- 28th to 31st December 2020: Email Support Only
-1st to 3rd of January 2021 – Offices are closed
-4th of January 2021 – Normal business hours resume.
During the aforementioned dates, it will take us a little longer than usual to get back to you, however we will aim to respond to all queries as soon as we can. Your patience and understanding is greatly appreciated.